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Microsoft Building 83, Redmond, WA

Fix-a-Thon 2022

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A National level Hackathon for final year engineering students to learn and upskill by getting mentored by Microsoft Subject Matter Experts (SMEs). Our objective is to accelerate growth and foster industry relevant skills for success

Our Vision 


​​​​​​​ Working to provide a seamless customer experience across all products provided through the best of technology and people focused on customer delight.

We listen and learn about our customers and their businesses with a beginner’s mind. We bring solutions that meet their needs and innovate further to surprise and delight them.
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We are CE&S

Every day and all over the world, billions of people and organizations choose Microsoft.

Microsoft Customer Experience & Success (CE&S) is on the frontlines. We work seamlessly across Microsoft to respond to customer requests, solve unique problems, support the creation of transformative technologies, and uphold our brand promise to enable every person and every organization on the planet to achieve more
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Lorem Ipsum Phase 1
Registration & Launch
When – Register before 16th Sept 2022 by 2 PM

Register as individual – Complete your application by Clicking here

We will notify you via email if you are shortlisted in this phase & shall be invited for a launch webinar on 21st Sept 2022

All shortlisted candidate shall undergo GD round for screening 
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Lorem Ipsum Phase 2
Hackathon Phases
When – 29th Sept 2022

Part 1 
Individual Break fix  Challenge (Troubleshooting the given case)

Part 2
Hackathon 
Teams will be formed by us who will hack together
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Lorem Ipsum Phase 3
Semi final & Final
When – 13th – 15th Oct

Shortlisted teams will qualify to the Semi final round for presentation 

Teams who have nailed their semi final shall be invited for the final round
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Internship at Microsoft
  • You will work on cutting-edge technologies at Microsoft.

  • The team will rely on your skills and insights to help solve complex customer problems
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  • Get the opportunity to work on real time customer scenarios and have fun along the way.
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Internship Duration  3 months: April – June 2023.

If you choose to apply, you should be available for a 3-months internship in this period.

Stipend
INR 25,000/- per month
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Eligibility Criteria 
  • Students who are pursuing BE/B. Tech in CSE/IT/other quantitative branches.

  • Year of degree completion: 2023

  • CGPA above 8 in the current degree.
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  • You should not have participated in any Microsoft hiring event in the last 12 months.
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Do you have what it takes to be a Support Engineer?

Support Engineers (SE) serve as frontline technical resources for Microsoft’s customers and partners via phone, email, or web. They deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements, and creating self-help assets to broadly reach more customers. They are part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, they own and manage the customer experience over the phone and Web. When needed, they collaborate with others to engage subject matter experts, Engineering (Product Groups) or Management
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Technical Competency In Microsoft Product  CE&S Engineer should have technical Knowledge of Product. Involving broad, in-depth product knowledge or in-depth product specialty.
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Connecting with Customer Evangelizing the product through customer connect, being the ‘face’ of the product. Represent Microsoft and communicate with enterprise customers to find solutions for technically complex problems identified in Microsoft products.
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Troubleshooting complex issues/Problems Solve highly complex problems (at different levels) which requires technical competency of the product and need customer handling skills.
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Plan, Collaborate and execute Identifying the problem to troubleshoot, collaborate with cross-team and cross-product technical issues by working with resources from other groups to resolve customer issues whenever required.
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Culture at Microsoft

We will only achieve our mission if we live our culture. We start with becoming learners in all things—having a growth mindset. Then we apply that mindset to learning about our customers, being diverse and inclusive, working together as one, and—ultimately—making a difference in the world! 

Read more about Microsoft Culture
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